Help with Aprao

You'll get by with a little help from your friends at Aprao.


Managing your account

You can get started for free with Aprao, no credit card required. Simply click here.

  1. Head to

  2. Click "Log In" in the top right corner

  1. From within the app click on the account icon in the top right

  2. Click ‘Log Out’

  1. Head to the log in screen which can be accessed from the homepage

  2. Click on ‘Don’t remember password’

  3. Follow the steps to reset your password


If you are still having problems, contact the team on

  1. Log on to Aprao and click the icon in the top right corner of the app

  2. Select manage account and you will be asked for a one time password (OTP) which will be sent to your email address to verify your identity

  3. Enter the OTP to access your account, update your details and view all past VAT receipts

If you are still in need of help, contact the team on

Simply send an email to and we will be in touch to help.

Simply send an email to and we will be in touch to help.

Simply send an email to and we will be in touch to help.


We recommend using Google Chrome as your browser to access Aprao.

If you do not yet have Google Chrome, you can download it by clicking here.

We support the last two versions of Chrome at any point in time so please ensure you always have the latest version.

We have training videos at, which can help you do almost anything you need to!

You can also look at our YouTube channel to see video demonstrations of every new software release. (We email those to you, as well - whenever they go live we post everything you need to know on our blog.)

If you're still stuck, don't worry. Our support team is here to help. Just email

To do this you need to tick the "Background graphics" button under Options when on the print page.

To do this you need to go into the project, and select the appraisal you wish to make primary.

You are receiving this message because you've bookmarked the original sign up link.

We are very security conscious at Aprao, and we have a system in place to limit fraud. That's why this link can't be reused.

To log in, use this link:

Creating appraisals

  1. Log into Aprao by clicking here

  2. Click on ‘Create New’ in the top right of the page

When you first log in to Aprao with no deals on your dashboard, you will see the option to ‘Add Sample Appraisal’. By clicking this, a sample appraisal will appear in your dashboard.

  1. Head to the Aprao dashboard

  2. Choose the appraisal that you would like to duplicate and click the appraisal menu (three vertical dots on the right of the appraisal summary)

  3. Select ‘Make a Copy’

  4. A duplicate appraisal will now appear at the top of your dashboard

  1. Create a new appraisal and give your appraisal a title that is easy to identify as a template

  2. Input any information that you would like to include in your template appraisal

  3. Return to the dashboard and you will see your template appraisal

  4. To use the template, create a copy of the appraisal and make your required changes

You can create unlimited templates as per your requirements.

  1. On the dashboard, find the appraisal that you would like to delete

  2. Click on the appraisal menu on the right hand side of the appraisal (three vertical dots)

  3. Click on ‘Delete’

You can click and drag your appraisals in the columns on your project dashboard.

Inside any given appraisal, the versions are ordered by creation date - these cannot currently be reordered.

For details on the Key Metrics panel and how these values are defined and calculated, we've written an explanation here, on our blog. If you have further questions after reading these definitions, please feel free to contact our Customer Support Team and we'll be happy to help!

IRR (internal rate of return) looks at the financial return of a development taking time into account. 

For example, if you had two projects - both with a £1m profit but one was a 12 month project and one was a 24 month project - the IRR for the second would be about half of the first.

In Aprao we track two types of IRR:

  • Project IRR - This is calculated using the net project cashflow on a monthly basis

  • Equity IRR - This is calculated using the net equity cashflow on a monthly basis

We then take the monthly IRR figure and apply that over a 12 month period to calculate the annualised IRR.

If you were to model this in a spreadsheet you would use the following formula: 

=(((1+ IRR([start cell]:[end cell]))^12) - 1)

[start cell] and [end cell] would be replaced with the range of cells which will be giving you the data for the IRR calculation. 

Finally, a quick note on rounding. In order to give you the highest levels of accuracy possible, Aprao does not round the numbers used in the calculation. As a result there may be a slight variance when comparing to spreadsheets as they generally do round the numbers in the calculation down to a limited number of decimals.

To link a document to Aprao the file must be in cloud storage e.g. G-Drive or Dropbox. 

1. Copy the URL link of this file and then head back to Aprao. Write the text for the link e.g. “Link to planning”.

Other Documents

2. Highlight the text and then click on the link button.

Project address

3. Paste the link to the document here and ensure you press “Link”.

Any other questions?

Just email us - - and we'll get back to you quickly.